Privacy Policy

Please read this website privacy policy before using this website.

Thank you for visiting The Empty Cradle website.  Your privacy is important and it is The Empty Cradle’s policy to respect this.

Purpose

This privacy policy will help you understand how The Empty Cradle uses and protects the information you provide when you visit and use this website. This policy seeks to outline your rights as you navigate this site, and The Empty Cradle’s obligations in hosting this site.

If you continue to browse and use this website, you are agreeing to accept and comply with this privacy policy.

This privacy policy, together with the terms and conditions and website disclaimer govern The Empty Cradle’s relationship with you when accessing this website.

The Empty Cradle reserves the right to change this policy at any time, to which the website will be promptly updated. If you want to make sure that you are up to date with the latest changes, The Empty Cradle advises you to frequently visit this page.

Definitions

For the purposes of this privacy policy

• “policy” refers to this privacy policy
• “Website” or “site” refers to the websites www.theemptycradle.com and www.theemptycradle.com.au
• “I”, “We”, “My”, “Us” and “Our” refer to The Empty Cradle and Sarah Roberts, the owner of www.theemptycradle.com and www.theemptycradle.com.au
• “You”, “Your”, “Website visitor” or “visitor” refers to you, all visitors, clients, website users or persons using our website.

By accessing and using this website, you signify your acceptance and agreement with this privacy policy, without modification, and acknowledge reading it.

Legal and regulatory framework

The Empty Cradle is a service managed and operated by Sarah Roberts, located in Brisbane, Australia.  The Empty Cradle operates under the privacy laws and regulations of the Commonwealth of Australia.

The Empty Cradle website, products and services have been developed to comply with these laws and regulations.  Upon entering this website and purchasing any products or services delivered by The Empty Cradle, you understand that this is the governing legal and regulatory framework.

Your right to privacy is respected as a matter of both law and ethics, and The Empty Cradle endeavours to abide by the Privacy Act (1988) and the most recent data breach law changes, as at 22 February 2018.

This Australian law governs the way The Empty Cradle collects, uses discloses, stores, secures and disposes of your personal information.

Please see this Australian Government website for more information - https://www.oaic.gov.au/privacy/privacy-guidance-for-organisations-and-government-agencies/more-guidance/guide-to-developing-an-app-privacy-policy

Scope of The Empty Cradle Website

The purpose of this website is to provide you with information from a knowledgeable business and counselling practitioner.

Different types of information

There are three types of information covered by this policy.  Log data is the standard data provided by your web browser when you visit our site.  Generally this is non-identifying and anonymised information.  The two other types of information under the Privacy Act (1988) are identifying personal information and sensitive information.

Personal information is information that identifies you as an individual, for example names, email addresses or phone numbers. Sensitive information includes information or opinion about such things as racial or ethnic origin, memberships or associations, political opinions, religious or philosophical beliefs, criminal history or health information.

The Empty Cradle website may ask you for or collect personal information but not sensitive information in order to contact you for the delivery of services. If you choose to engage with the Empty Cradle Services, you may be asked to provide sensitive information, and where possible, this will be stored offline.

What Website Visitor Data is Collected?

When you visit the Empty Cradle website, the following information about you may be requested and/or collected

• Non identifying log data – this can include your IP address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page and other details.
• The Empty Cradle may ask for personal identifying information such as your name and email address, and other information such as interests or preferences. You can choose if you wish to give us this information.

The Empty Cradle collects personal information in order to provide you with a service.  It is collected by fair and lawful means, and with your knowledge and consent. You can refuse this request for personal information, but this means that The Empty Cradle might not be able to provide you some services without it.

Why The Empty Cradle Collects Your Data

Your data is collected by the Empty Cradle for several reasons

• To better understand your needs
• To provide and improve The Empty Cradle services and products
• To inform you about resources, opportunities, products or services that you might find helpful
• To invite you to provide feedback and participate in research
• To customise The Empty Cradle website to better meet the needs and preferences of website visitors.

When your personal information is collected, The Empty Cradle will endeavour, where appropriate and possible, to explain to you why this information is being collected and how The Empty Cradle plans to use it.

Opt-in website options

When you click on opt in options on the Empty Cradle website, you are consenting and requesting to be contacted by Sarah Roberts in the future.

You will only be contacted by the Empty Cradle if you have requested this and this contact will only be through the personal information that you have supplied.  You will not be contacted if you have not supplied us with contact information when navigating this website.

If at any stage, you wish to opt out of any contact from us, including the newsletter mailing list, please advise us by email or you can unsubscribe from the Empty Cradle Newsletter directly with Mailchimp. You can find the unsubscribe link at the bottom of each Empty Cradle newsletter email.

Your privacy and safety are of the utmost importance, and personal information about you will not be released, sold or distributed to a third party, unless The Empty Cradle has your permission.

Safeguarding and Securing your data

The Empty Cradle is committed to securing your data and keeping it confidential.  Your personal information is stored in a manner that reasonably protects it from misuse and loss, and public disclosure.

The Empty Cradle follows commercially acceptable means to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information The Empty Cradle collects online.

As The Empty Cradle cannot guarantee absolute data security, all case notes for counselling clients are stored offline in hand written files and/or on a localised offline computer drive.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behaviour (analyse web traffic, web pages you spend the most time on, and websites you visit)

The data The Empty Cradle collects by using cookies is to customise our website to your needs.  After the data is used for statistical analysis, it is removed from our systems.

Please note that cookies do not allow us to gain control of other computers in any way.  They are strictly used to collect aggregate data about which pages are found useful and which do not so The Empty Cradle can provide a better experience for website visitors.

If you want to disable cookies, you can do so by accessing the settings of your internet browser.

Third Parties, External Links and Website Analytics

The Empty Cradle is not responsible or liable for the information held at other websites, or the way other websites handle your privacy. While there are links to other websites on The Empty Cradle website, The Empty Cradle will not be able to control your personal and private data on third party websites.

If you click on these links, The Empty Cradle is not responsible for your data and privacy protection.  Visiting these third-party websites is not governed by this privacy policy. Make sure you read the privacy policy documentation of any third-party website you visit from The Empty Cradle website.  If you require information about a third-party service, you will need to contact them directly.

The Empty Cradle website is hosted through Wordpress and uses Google Analytics.  The Empty Cradle email is hosted by Google Workspace.  The Empty Cradle understands this information is transmitted to Google and stored in the United States.

The Empty Cradle understands these companies do not identify any individual users or your individual IP address with their other information.  The Empty Cradle may use anonymised, aggregate website data to assist in promotion of our services or other business functions.

Once you have signed into using this website, you consent to the processing of data about you by Google and Wordpress. Both companies have privacy policies.

Social Media

The Empty Cradle uses social media platforms such as Facebook, Instagram, LinkedIN and others.  These third-party sites are managed and controlled by third parties.  The Empty Cradle is not responsible for the privacy of your data on these social media platforms.  If you choose to like or share information from this website, or through social media platforms, you will need to review the privacy policy of these services.

Information Received from Third Parties

Where reasonable and practicable to do so, The Empty Cradle will collect your personal information only from you.  However, in some circumstances, The Empty Cradle may be provided with information by third parties.   In such circumstances, The Empty Cradle will take reasonable steps to ensure that you are made aware of the information provided to us by a third party.  Any information the Empty Cradle receives from a third party about you, will be treated with the same level of respect for your privacy as the information that you give to us directly.

Restricting the collection of your personal data

You may wish to restrict the collection and use of your personal data. You can achieve this by doing the following.  When you are filling in forms on the Empty Cradle website, make sure to check if there is a box which you can leave unchecked if you don’t want to disclose personal information.

In summary

At any time, you can ask to know what information The Empty Cradle holds about you, and you can ask for your personal information to be updated, for example if your email address changes.  You can opt out of contact with The Empty Cradle at any time and ask to have your personal information deleted.

If you have any questions or concerns about this privacy policy, please contact the Empty Cradle by email.

Thank you for visiting this website.

This website privacy policy was updated in November 2025